FAQ's

What to expect on your first visit to Kids World

Look for the signs that direct you to our Children’s Sanctuary. We will meet your family and check your child into our database system. Once your family is checked in, one of our volunteers will be happy to show you the age appropriate room we have created for your child. 

We will ask for the following personal information: family member’s names, children’s names and birthdates, family address, phone number, and any special instructions (allergies, special needs) for your child. 

You and your child will be given matching identification cards that are exclusive to your family and your visit. Your child will need to wear the label portion of your matching identification cards which bears a number that is matched to your portion during checkout at the end of the service. During checkout, you will return to your child’s room and present your card to the teacher in order for your child to be released back to you. On your way home, be sure to ask your child: “Did you have fun?” and “What did you learn today?” 

What Should I Expect When I arrive at Kids World? 

As you enter the Children’s Sanctuary, your first stop should be at one of our check in stations where a friendly volunteer will check your child in for the service you are attending. Our stations open 15 minutes prior to the start of each service. Station volunteers will need your child’s full name in order for us to locate your family in our database system. You will receive a set of stickers with an identification number for you and for your child. Your child will wear the sticker with his or her name. Please hold on to your portion of the sticker until checkout at the end of the service. You will need it to check your child out of Kids World. No child is released unless the card with the matching number sticker is presented. 

A Special Note

If for some reason your child were to need you during the service, your number would appear on the screens in the main auditorium. We would ask that you exit the auditorium immediately and look for a staff member who will direct you to your child’s room. 
If for some reason you were to lose your identification card, ask to see one of our Kids World leaders. 

Please be sure to ask any of our amazing volunteers or staff if you have questions about our policies or procedures.